Website policy and help
Copyright Policy
The permission to reproduce this material does not extend to any material on this site which is explicitly identified as being the copyright of a third party. Authorization to reproduce such material must be obtained from the copyright holders concerned.
Hyperlinking policy
At many places in this Website, you shall find links to other websites/portals. This links have been placed for your convenience. NPP is not responsible for the contents and reliability of the linked websites and does not necessarily endorse the views expressed in them. Mere presence of the link or its listing on this website should not be assumed as endorsement of any kind. We cannot guarantee that these links will work all the time and we have no control over availability of linked pages. We do not object to you linking directly to the information that is hosted on this website and no prior permission is required for the same. However, we would like you to inform us about any links provided to this website so that you can be informed of any changes or updations therein. Also, we do not permit our pages to be loaded into frames on your site. The pages belonging to this website must load into a newly opened browser window of the User.
Privacy policy
This website records your visit and logs the following information for statistical purposes -your server's address; the name of the top-level domain from which you access the Internet (for example, .gov, .com, .in, etc.); the type of browser you use; the date and time you access the site; the pages you have accessed and the documents downloaded and the previous Internet address from which you linked directly to the site.
Cookies
A cookie is a piece of software code that an internet web site sends to your browser when you access information at that site. This site does not use cookies.
Email management
Your email address will only be recorded if you choose to send a message. It will only be used for the purpose for which you have provided it and will not be added to a mailing list. Your email address will not be used for any other purpose, and will not be disclosed, without your consent.
Collection of Personal Information
If you are asked for any other Personal Information, you will be informed how it will be used if you choose to give it. If at any time you believe the principles referred to in this privacy statement have not been followed, or have any other comments on these principles, please send it to npp.support@gov.in or through the feedback page. Note: The use of the term "Personal Information" in this privacy statement refers to any information from which your identity is apparent or can be reasonably ascertained.
Terms & Conditions
In case of any variance between what has been stated and that contained in the relevant Act, Rules, Regulations, Policy Statements etc, the latter shall prevail. Certain links on the website lead to resources located on other websites maintained by third parties over whom NPP has no control or connection. These websites are external to NPP and by visiting these; you are outside the NPP website and its channels. NPP neither endorses in any way nor offers any judgment or warranty and accepts no responsibility or liability for the authenticity, availability of any of the goods or services or for any damage, loss or harm, direct or consequential or any violation of local or international laws that may be incurred by your visiting and transacting on these websites.
Content Contribution, Moderation & Approval policy (CMAP)
We hereby adopt a 3-tiered structure to implement CMAP needing minimum 3 officials to execute the CMAP roles, viz.,
3-tiered CMAP structure for NPP:| SECTIONS | ROLES | ||
|---|---|---|---|
| CONTRIBUTOR | MODERATOR | APPROVER | |
| Home & common sections e.g., Feedback, Help, etc | Asst Director (IT Cell & Procurement Division) | Deputy Director (IT Cell & Procurement Division) | Director (IT Cell & Procurement Division) |
| Dashboard | Asst Director (IT Cell & Procurement Division) | Deputy Director (IT Cell & Procurement Division) | Director (IT Cell & Procurement Division) |
| Reports | Asst Director (IT Cell & Procurement Division) | Deputy Director (IT Cell & Procurement Division) | Director (IT Cell & Procurement Division) |
| Glossary | Asst Director (IT Cell & Procurement Division) | Deputy Director (IT Cell & Procurement Division) | Director (IT Cell & Procurement Division) |
| Gallery | Asst Director (IT Cell & Procurement Division) | Deputy Director (IT Cell & Procurement Division) | Director (IT Cell & Procurement Division) |
Web Content Review Policy (CRP)
The contents of the NPP are subject to regular review by IT Cell & Procurement Division, CEA. This process ensures that all information remains current, accurate, and reflective of the CEA's goals and initiatives. Reviews are conducted monthly, providing a structured and consistent schedule for updates. This frequency ensures that NPP is continuously monitored and updated to meet the evolving needs and priorities of power sector. By maintaining this routine, CEA ensures that its online presence remains a reliable and effective resource for its stakeholders.
The content review policy is outlined as follow:| Section | Review Periodicity |
|---|---|
| Home & common sections e.g., Feedback, Help, etc. | Monthly |
| Dashboard | Monthly |
| Reports | Monthly |
| Glossary | Monthly |
| Gallery | Monthly |
Content Archival Policy (CAP)
Time-sensitive content, such as various reports related to power sector (i.e. generation, transmission, distribution) is archived under the corresponding section's Archive. The Content Archival Policy is outlined as follows:
| Sl. No | Content Element | Entry Policy | Exit Policy |
|---|---|---|---|
| 1 | Reports | Previous report enters into Archive section once present report get published | All reports are available into Archive section |
Security policy
- NPP has been placed in protected zones with implementation of firewalls and high availability solutions.
- Before launch of NPP, simulated penetration tests have been conducted.
- NPP has been audited for known application-level vulnerabilities before the launch and all the known vulnerability has been addressed by Developer.
- Hardening of servers has been done as per the guideline of Cyber Security division before the launch of NPP by Hosting organization.
- Access to web servers hosting NPP is restricted both physically and through the network as far as possible.
- Logs are maintained for authorized physical access of NPP hosting servers by hosting organization.
- Web-servers hosting NPP are configured behind WAF and with other necessary system firewalls on them.
- All the development work is done on separate development environment and is well tested on staging server before updating it on the production server.
- After testing properly on the staging server, the applications are uploaded to the production server.
- The content contributed by/from remote locations is duly authenticated and is not published on the production server directly.
- Any content contributed has to go through the moderation process before final publishing to the production server.
- All contents of the web pages are checked for intentional or unintentional malicious content before final upload to web server pages.
- Audit and Log of all activities involving the operating system, access to the system, and access to applications are maintained and archived.
- All newly released system software patches; bug fixes and upgrades are expediently and regularly reviewed and installed on the web server.
- Physical Security: The servers are located in a secure hosting facility at National Informatics Centre Data Center, Shastri Park.
- Data Security and Back up is ensured by hosting organization National Informatics Centre.
Website Monitoring Plan
The operational and functional aspects of NPP are monitored by IT Cell & Procurement Division, CEA. NPP is monitored periodically to address and fix the quality and compatibility issues namely, performance, functionality, broken links, traffic analysis and feedback from visitors. The responsibilities for performance, functionality, broken links, traffic analysis, and feedback fall under the purview of IT Cell & Procurement Division, CEA and NIC. The Feedback mechanism through feedback form made available for taking feedback from the visitors
